Temporary Perinatal Patient Care Services Coordinator

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POSITION TITLE:  Perinatal Patient Care Services Coordinator 
DEPARTMENT:  CPSP 
REPORTS TO TITLE:  Back Office Supervisor 
LOCATION:  Fairfield, CA (Travis) 
SCHEDULE:  Monday to Friday, 8am to 5pm   
STATUS:  Temporary role, up to 6 months of employment with no employee benefits aside from those that are legally mandated benefits 
DLSE/FLSA STATUS: ()  ____Exempt/Salaried position  _X___Nonexempt/Hourly position 
SUPERVISORY RESPONSIBILITIES (does this position have direct reports):  YES  NO 
EMPLOYEE NAME:  
JOB SUMMARY/OVERVIEW: The PN Patient Care Services Coordinator works closely with the perinatal care providers and is responsible for coordinating the care of perinatal patients at CommuniCare+OLE. The PN Patient Care Services Coordinator works with a team of perinatal providers, community health workers, and other staff to ensure the coordination and quality of services provided.   

CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience.  

CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples,  

people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of  

all ages and religions, and individuals who have been affected by the legal system. 

YOU ARE WELCOME HERE. 

 

***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. *** 

 

MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING  

  1. Education:  
 Medical Assistant or college level coursework with clinic/medical knowledge gained through a combination of training and experience 
  1. Experience/Lived Experience:  
  • Experience working in a clinic setting and a demonstrated commitment to comprehensive care for low-income women. 
  • Administrative experience required.  
  • Experience working in prenatal and postpartum care preferred. 
  • Experience working in a busy environment, often under pressure, while maintaining accuracy, attention to detail, and courtesy to clients, other employees, and customers.  
  • Experience meeting budget guidelines and controlling costs strongly preferred. 
  1. Special Skills/Training:  
  • Bilingual English/Spanish preferred 
  • Demonstrated knowledge of local health care delivery system. 
  • Demonstrated ability to assume responsibility and to work independently as well as in a team. 
  • Demonstrated commitment to high quality health care for low-income populations. 
  • BLS Certificate Required. 

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

1.  Responsible for the coordination of care for perinatal patients including but not limited to: scheduling of patient appointments, referrals to specialists and labs and tracking of patient attendance to referrals and appointments; coordination of outpatient/inpatient continuity of care; assist clinicians with tracking of high risk patients and tracking of abnormal test results; schedule care transfers, hospital admissions, and referrals as directed by the provider;  monitor referrals to available resources including childbirth classes, WIC, Substance Abuse treatment, Social Services, Dental services, nutritionist, etc. 
2.  Communicate effectively with Medi-Cal, Partnership, and other insurers to assist clients with obtaining health 

care coverage and problem-solving insurance issues as needed.  

 
3.  Adherence to CPSP guidelines to ensure appropriate health education, nutrition and psycho-social care services are offered and a plan of care has been developed and followed up for each client. 
4.  Assures the consistent delivery of high-quality services through thorough patient chart preparation including all lab, ultrasound and medical reports are in place; consistent chart order; accurate completion of routing slip; preparation of lab referrals and scheduling for health education, nutrition and social worker as needed. 
5.  Responsible for the accurate completion and timely submission of billing records. 
6.  Ensure compliance regarding quality assurance in accordance with written policy and procedures. Including abnormal lab tracking, DNKA logs, high risk patients, and post-partum patients. 
7.  As needed, provide one-on-one health education to perinatal clients attending the program. Provide initial patient intake including medical history, financial screening, and lab forms. 
8.  Conduct audits and QI chart review as needed. 
9.  Attend clinic staff meetings, PN staff meetings, and other operations meetings as needed. 
10.  Perform other program duties as required to offer high quality, accessible Perinatal services as assigned by the Perinatal Administrator and Perinatal Services Director. 
12.  Performs other duties as assigned, including filling in for Medical Assistants as needed when available. 

 
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