We are looking to hire a qualified, passionate Physician (MD/DO), Physician Assistant and/or a Family Nurse Practitioner to join our team at CommuniCare+OLE.
POSITION TITLE: Digital Administrative Provider (PA, FNP, MD, DO)
DEPARTMENT: Medical
REPORTS TO: Site Medical Director
SUPERVISION GIVEN: Clinical & Administrative Sponsors (Medical Director and Administrative Health Center Manager)
FULL TIME EQUIVALENT: 0.5 FTE with opportunity to grow to 1.0 FTE
PAY RANGE BASED ON 20 HOUR WORK WEEK:
- MD/DO: $123,531.20 to $145,600.00
- NP/PA: $78,842.40 to $96,356.00
LOCATION: Remote
About CommuniCare+OLE
Established in 2023, CommuniCare+OLE is the result of a union of two health centers with over 50 years of deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of Federally Qualified Health Centers (FQHCs) with 17 sites across Napa, Solano, and Yolo Counties. The organization offers comprehensive health care including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, and community and school-based programs.
Benefits
- Sign On Bonus through Partnership Health Plan of California (prorated per Full-Time Equivalent and for qualifying candidates)
- CME/CE of up to $2,000 per Calendar Year (prorated per Full-Time Equivalent)
- 10 Paid Holidays
- PTO (Vacation & Sick)
- Medical, Dental, Vision Coverage
- Employer covers 75% of employee medical premium and 50% of dependent medical premium
- 4% Employer Match for 403(b) retirement plan
- Tuition Reimbursement per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)
- Life & Accidental Insurance Coverage
- Employer contribution for Health Savings Account
- Flexible Spending Account (FSA) and Limited FSA Options
JOB SUMMARY: Responsible for providing remote digital in-basket management including triage, lab review, and prescription refill response as well as limited teleheath visits for on-site providers in a team approach with an on-site clinical support team.
KNOWLEDGE OF WORK
Knowledge of Electronic Health Records and related computer systems, EPIC experience preferred.
Ability to collaborate with the primary care team.
Ability to prioritize, multi-task and have strong time management skills.
Ability to triage patient care in a remote setting and have strong patient-centered communication skills.
DUTIES AND RESPONSIBILITIES
Prior to starting remote work, 4-6 weeks of in-person training will be provided to ensure knowledge and efficiency in the EHR, familiarity with clinic workflows and relationship development with in-person staff who will be providing support remotely.
Administrative support expectations:
Review and provide Epic in-basket support for providers who are out of office, scheduled day off, paid time off (PTO), leave of absence (LOA), etc. as well as rotating schedule as directed by the site health center manager.
Communicate effectively to support staff regarding patient communications as needed for results (diagnostic imaging, labs, etc.) and any subsequent orders or follow up as necessary.
Assessment of appropriateness for covered work to convert to telehealth appointments for patient review, education, and next steps in management within the assigned direct-patient care time allotment.
Effectively communicate with on-site staff for scheduling needs, patient in-person assessments based on acuity, or coordination of other care and services as necessary.
Direct Patient Care Expectations:
Assessment/evaluation, diagnosis, treatment/prescribing, planning and education for patients who are scheduled for telehealth visits. Consult with staff physicians as needed.
Review and manage patient information including labs, diagnostic images, prescription refills, outside consultation notes, previous medical records, order and authorize orders, specialist referrals, etc.
Prescribe and administer medications and treatment regimens based on assessed medical conditions during telehealth appointments. Review medication(s) that patients are currently taking, prior to prescribing to prevent adverse reactions.
Refer patients to specialists and to relevant patient care services as appropriate during telehealth appointments.
Provide acute triageover the phone.
Provide education and information to patients on various issues.
Document all appropriate information in electronic health record system.
Respond to messages and relay information to patients and any other internal or external sources as needed.
Complete various medical related forms as needed.
Direct and coordinate the patient care activities of nursing and support staff as appropriate.
Utilize UpToDate, specialist curbside consults, as needed for clinical decision-making.
Utilize referrals to local emergency room or Adult Integrated Transfer Center Access Center Hotline, Pediatric Access Center, as needed for stat emergency care.
May participate in and collaborate with staff/teams on various support-related functions including quality assurance, care team development, system optimization, empanelment, policy and procedure development, etc.
Perform other duties as assigned.
EDUCATION AND CERTIFICATION REQUIREMENTS
- NP or PA-C candidates with at least 3 years of experience preferred.
- MD or DO candidates with at least 1 year of experience preferred.
- Graduate of an accredited Master of Science in Nursing program required, or graduate of a Physician Assistant Program from an accredited school, or MD/DO licensed in California with board certification.
- Current Family Nurse Practitioner certification required for FNP applicants.
- Current Physician Assistant License required and National Commission on the Certification of Physician Assistants Certificate required for PA applicants.
- Current California Provider certification/licensing required.
- Must have or obtain current California medication furnishing license.
- Must have or obtain current DEA License.
- Must certify and remain current in CPR certification.
- Experience in a community healthcare center preferred.
- Strong verbal and written communication skills; Bilingual (English/Spanish) language preferred but not required. Phone interpreter services are available.
- Excellent interpersonal and customer service skills required; must have ability to treat patients with complex medical and social needs.
- Must have strong time management skills, ability to prioritize, and work in a fast-paced environment.
- Computer and data entry skills required.
- Excellent problem-solving skills required.
CommuniCare+OLE requires pre-employment drug-testing (4-panel drug-test includes: amphetamines, cocaine, opiates, and PCP).