Safety Ambassador

POSITION TITLE: Safety Ambassador 

DEPARTMENT: Medical 

REPORTS TO: Health Center Manager

LOCATION: Woodland, CA 

PAY RANGE: $23.33 to $28.51/hr

(Full Time Employment)

About CommuniCare+OLE

Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.

BENEFITS

  • Medical, Dental, Vision Coverage
    • Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium 
  • 18 days of PTO (Vacation & Sick)
  • 10 Paid Holidays + 1 Float Holiday
  • 4% Employer Match for 403(b) retirement plan
  • 40 hours of make up time a calendar year
  • Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent) 
  • Life & Accidental Insurance Coverage 
  • Employer contribution for Health Savings Account
  • Flexible Spending Account (FSA) and Limited FSA Options

The following statements are intended to describe the major elements and requirements of the position and should not be taken as an all-inclusive list of responsibilities, duties, and skills required of individuals assigned to this job.

JOB SUMMARY: The Safety Ambassador is responsible for promoting safety of clients and staff by providing security and necessary intervention to respond to and help de-escalate crisis situations.

EDUCATION, EXPERIENCE, TRAINING

  1. High school diploma or equivalent required
  2. Minimum two years’ experience working directly with the public.
  3. Knowledge/experience working in clinics that provide substance use and/or mental health services preferred.   
  4. Must provide proof of current driver’s license and auto insurance.  

 KNOWLEDGE OF WORK

1. Must possess de-escalation and crisis intervention skills
2.Must have knowledge or the ability to learn motivational interviewing, de-escalation techniques and mental health first aid.  
3.Adheres to all safety protocols

DUTIES AND RESPONSIBILITIES

1.Utilize verbal de-escalation skills during crisis intervention.
2.Connect and build rapport with clients in crisis.
3.Visit waiting rooms regularly to assist clients when possible.
4.Secure premises and personnel by patrolling property; inspect buildings, equipment, and access points; permit entry.
5.Obtain help when necessary by calling codes, calling 911 or emergency personnel, and/or by sounding alarms.
6.Provide supervised urine analysis for clients enrolled in outpatient substance use programs.
7.Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses.
8.Assist clients, patients, vendors, and/or contractors with finding their way within the clinic.
9.Serve as an information resource for clients, patients, vendors and/or contractors needing assistance.
10.Prevent losses and damage by reporting irregularities; inform violators of policy and procedures.
11.Regularly check bathrooms and makes sure they are clean and stocked.
12.Responsible for helping to maintain the entire property in an attractive, comfortable condition.
13.Assist with trash pickup on the property
14.Regularly patrol parking lot to ensure vehicles are secure.
15.Regularly patrol parking lot and assist clients/patients as needed
16.Maintain a safe environment by reporting facility safety concerns to appropriate staff.
17.Performs other duties as assigned
CommuniCare+OLE requires pre-employment drug-testing (4-panel drug-test includes: amphetamines, cocaine, opiates, and PCP).
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